Guest Policies for FunQuest in Panama City Beach, FL
FunQuest makes every guest experience simple and transparent through clearly defined guest policies designed for peace of mind. Our Panama City Beach team understands that travel planning should be easy and stress-free, which is why we provide all the details you need before you arrive. From booking confirmations to check-in instructions, every policy is created to help you plan confidently and enjoy your stay along Florida’s Emerald Coast.
Whether it’s your first visit or a returning trip, FunQuest ensures that all guest policies are communicated clearly so your vacation in Panama City Beach is smooth from start to finish.
Frequently Asked Questions
Is the property I book on the Internet the one I will get?
We confirm and assign the specific unit requested during booking. In the rare case that your chosen property becomes unavailable, you will be notified immediately and given the choice of a full refund or an alternative stay at one of our other homes.
What is required to make a reservation?
To confirm a booking, a $200 payment is required and applied toward your total balance. The remaining balance is due 30 days prior to check-in. Guests may book online or call our team directly. We accept Visa, MasterCard, Discover, and checks in U.S. funds.
What time are check-in and check-out?
Check-in is at 4:00 pm CST, and check-out is at 10:00 am CST. Early arrival or late departure may be available for an additional fee, depending on availability.
How do I get access into the property?
All vacation rentals feature keyless entry for your convenience.
How will I receive my confirmation and arrival instructions?
All confirmation and arrival details are emailed directly to you. Please add funquestvr.com to your list of safe email addresses. If you do not receive your confirmation, contact us by phone or email.
Are the vacation condos cleaned daily?
No. Each property is cleaned before arrival and after departure.
How should I leave the property?
Please leave the home in the same condition you received it. Excess cleaning may result in a charge from your deposit.
Are there washers and dryers available?
Most properties have private laundry units or access to on-site facilities.
How long does it take to get a refund?
Refunds are typically processed within three to seven business days, though this may vary depending on bank and card provider timelines.
Do you offer travel insurance?
Yes. We offer Generali Guest Protect Travel Insurance, which covers a range of unexpected situations. The cost is a percentage of your total stay value and is processed at the time of booking.
What is your cancellation and refund policy?
Cancellations must follow management-approved policies outlined at booking. Due to Florida’s tropical climate, weather-related cancellations are not permitted. Travel insurance is recommended for protection.
What are the hurricane policies?
If a mandatory hurricane evacuation is issued for Panama City Beach, a refund will be given for all days covered by the evacuation order.
How many people are allowed to stay in each home?
Each property lists its maximum occupancy in the unit description or booking confirmation.
Is there a fully equipped kitchen in all vacation rentals?
Yes. All properties include a full kitchen with standard appliances, cookware, and utensils.
Are linens and towels provided?
Yes. Every property includes fresh linens and towels, but guests should bring their own beach towels.
Are the properties non-smoking?
Yes. All vacation homes are strictly non-smoking.
Is there Internet service?
Many properties offer Wi-Fi. Connection issues may vary based on equipment and service provider, and refunds are not available for connectivity issues.
What about grilling?
Florida law prohibits grilling on decks and balconies of rental properties.
Are pets allowed?
Pets are not allowed in any of our properties. Violation of this policy will result in termination of the rental agreement.